The terms “We,” “Us,” “Our,” or “Company” individually and collectively refer to Birla RO, and the terms “Visitor” or “User” refer to the users.
This page states the Terms and Conditions under which you (Visitor) may visit this Website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we request you to exit this site. Birla RO and its associated entities reserve the right to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, as they are binding on all users of this Website.
USE OF CONTENT
All logos, brands, marks, headings, labels, names, signatures, numerals, shapes, or any combinations thereof appearing in this site, except as otherwise noted, are properties either owned or used under license by Birla RO and/or its associate entities featured on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without Birla RO’s or the respective organization’s written permission.
ACCEPTABLE WEBSITE USE
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Website, including, without limitation:
Accessing data not intended for such User or logging into a server or account which the User is not authorized to access.
Attempting to probe, scan, or test the vulnerability of a system or network or breach security or authentication measures without proper authorization.
Attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding,” “mailbombing,” or “crashing.”
Sending unsolicited electronic mail, including promotions and/or advertising of products or services.
Violations of system or network security may result in civil or criminal liability. Birla RO and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Website to transmit, distribute, store, or destroy material:
That could constitute or encourage conduct that would be considered a criminal offense or violate any applicable law or regulation.
In a manner that will infringe the copyright, trademark, trade secret, or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others.
That is libelous, defamatory, pornographic, profane, obscene, threatening, abusive, or hateful.
INDEMNITY
The User unilaterally agrees to indemnify and hold harmless, without objection, Birla RO, its officers, directors, employees, and agents from and against any claims, actions, demands, liabilities, losses, or damages whatsoever arising from or resulting from their use of www.birlaro.com or their breach of the terms.
LIABILITY
User agrees that neither Birla RO nor its group companies, directors, officers, or employees shall be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from:
The use or the inability to use the service.
The cost of procurement of substitute goods or services.
Unauthorized access to or alteration of User’s transmissions or data.
Any other matter relating to the service, including but not limited to damages for loss of profits, use, data, or other intangibles, even if Birla RO has been advised of the possibility of such damages.
User further agrees that Birla RO shall not be liable for any damages arising from interruption, suspension, or termination of service, including but not limited to direct, indirect, incidental, special, consequential, or exemplary damages, whether such interruption, suspension, or termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Birla RO shall not be responsible or liable to User or anyone for the statements or conduct of any third party of the service. In sum, in no event shall Birla RO’s total liability to the User for all damages, losses, or causes of action exceed the amount paid by the User to Birla RO, if any, related to the cause of action.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Birla RO or any parties, organizations, or entities associated with the corporate brand name us or otherwise mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not such organization or entities were advised of the possibility of such damages.
Privacy Policy
Birla RO does not and will not sell or rent your personal information to anyone, for any reason, at any time. Birla RO uses and discloses your personal information only to analyze site usage and improve the service; to deliver to you any administrative notices and communications relevant to your use of the service; to third-party contractors that provide services to Birla RO and are bound by these same privacy restrictions.
You can visit Web pages created or maintained by Our Service Providers without telling us who you are or revealing any Personal Information about yourself.
Important Notice
Visit Charge: ₹300.
After repair services of RO Water Purifier, the visit charge (service charge) is valid for one week from the billing date.
Any other parts are not included in the Visit Charge.
If the technician visits the destination, visit charges will be payable.
Any other parts will be payable and added to the visit charge.
Warranty: 2 Months for Electrical parts in RO Water Purifier.
Annual Maintenance Contract (AMC): Period will be 12, 24, or 36 months.
Membrane, Sediment filter, Carbon Filter one-time change under AMC.
RO Cabinet, Tap, and other plastic parts are not replaced in AMC.
Three Periodical services on demand.
Any additional visit free of cost during AMC by intimation.
Payment in favor of “Birla RO.”
The price of AMC may be increased according to the water purifier’s actual conditions and their uses.
The contract is non-transferable and non-refundable.
The contract will be for 12 months on-site from the bill date.
The call will be attended to within 24 hours from logging complaints.
The full amount has to be paid in advance.
We use genuine spare parts and quality specifications.
All subject to Delhi jurisdiction only.
For more information, please visit our official website: www.birlaro.com